Shipping policy

Delivery and Shipping

Please note that the delivery and shipping of the products ordered on the Website will be as per the Delivery and Shipping Policy of Tavome, which is incorporated under the Terms of Use by reference.

PRICES-

All prices on the website are inclusive of taxes.

COUNTRY OF ORIGIN

Country of origin- India

Delivery and Shipping

About Our Delivery and Shipping Services

We offer shipping services within India. Our partnerships with leading logistics providers ensure that your order is handled efficiently for safe and speedy delivery.

If you are unreachable or unable to accept delivery when we attempt to deliver your products, we reserve the right to cancel your order at our discretion. Any refund amount after such cancellation will be processed after deducting the shipping and delivery charges incurred by us.

You acknowledge and agree that the title and risk of all products ordered and delivered to you pass to you upon your receipt of the delivery.

Summary of Shipping Charges

Please find below the shipping charges applicable to your order, based on the delivery location and preferred payment method:

Shipping Charges for Delivery Within India

  • Free shipping within India for all prepaid orders over 3000.

  • For orders below 3000, a nominal fee of ₹100 is charged for shipping and handling.

  • Cash on Delivery (COD) option available in selected Indian pin codes for orders up to ₹20,000, with an additional charge of ₹100.


Our Dispatch Policy:

We understand you are eagerly waiting for ordered styles to be delivered to you at the earliest. Our standard dispatch timelines range from 10 - 12 days from the date of successful placement of your order. This timeline accounts for orders that may require us to create a new piece based on your specifications. However, if your order is readily available in the desired size, we dispatch it within 3 - 4 working days from the date of successful placement of your order.

For corporate bulk orders, please note that Pret pieces are typically shipped within 2 weeks, while embellished products may take up to 4 weeks. An estimated delivery time is displayed on the ‘Order Summary’ page of our website at the time of placing the order. We will share details about your orders from dispatch to delivery via the email provided by you while placing the order. The standard dispatch timeline for Ready-to-Ship products is 10 - 12 working days for both Domestic and International orders. In the case of an International order, consisting of made-to-order products as well as ready-to-ship products, the order will be dispatched in a single shipment, and the dispatch timeline of the made-to-order product will be applicable.

Once the order is dispatched, it normally takes 4 - 5 business days depending on the pin code for delivery within India. Unforeseen circumstances on our or the logistics provider’s end may sometimes cause delays; however, please be assured that our customer service team will be working very closely with the logistics provider to get your orders delivered at the earliest. You can also contact us at hello@tavome.com or +91-9795973555 / +91-9999638723 for any queries related to your order and shipping.